2024 Year in Review

Here we are, closing out another remarkable year!

As I reflect on 2024, I’m reminded of the power of real partnerships—the kind that are built on listening, trust, and shared success. At Live365, we’ve seen firsthand how fostering these relationships helps broadcasters take control of their creative destinies, and it’s an honor to support such an incredible community.

This year was transformative. We expanded our platform with new tools to help broadcasters thrive, strengthened our connections across the industry, and introduced support enhancements to ensure an unmatched customer experience. We also celebrated seven years since the relaunch of Live365 and three years of SoundStack, with a team of over 70 global audio enthusiasts standing by to support your vision.

Key Platform Updates 

• Audacy Partnership - We partnered with Audacy to bring even more built-in distribution to our stations on higher-tier Broadcast packages, unlocking millions more potential listeners for Live365 stations.
• Dashboard Navigation & Interface Update - We rolled out a Dashboard usability upgrade, making it easier than ever to switch between stations and navigate features seamlessly.
• User Invites and Roles - We released a new feature enabling station owners to invite collaborators and manage everyone’s access effortlessly, making it simple for teams to work together.
• Support for Multibitrate & AAC Streaming - We delivered enhanced audio quality and flexibility with AAC streaming and multibitrate encoding.
• Single-Station Mobile App Customization Tools - We rolled out a toolset in Dashboard enabling broadcasters to customize the look, feel, features, and settings of their single-station mobile app for an immersive, branded listening experience.

Support Enhancements

• Expanded Phone Support - We expanded our phone support to be available Monday through Friday from 9am-6pm ET, ensuring broadcasters receive assistance their preferred way.
• Video Support Tutorials - We released video tutorials for some of our most frequently searched topics, giving broadcasters an even more comprehensive support toolset at their fingertips.

Community Engagement and Events

• New York City’s First Official Pop-Up Radio Station - We partnered up with industry vets to power TJ 98.7 – New York City’s first official pop-up radio station. With Live365 powering the digital side, TJ 98.7 continues to broadcast live over 98.7FM in New York City. 
• Industry Conferences - We participated in several major broadcasting events this year, including: Hispanic Radio Conference, NRB convention, NAB show, and college conferences CBI’s NSMC and IBS. These events were key moments where we got to connect with our valued broadcasters as well as the entire industry. 

As we head into 2025, we’re excited about the road ahead and all the opportunities to grow together. Your creativity and passion fuel everything we do, and we’re honored to be part of your broadcasting journey. If there’s ever a way we can better support you, don’t hesitate to reach out to our Support team (help@live365.com). 

Here’s to standing together, growing stronger, and championing audio in 2025!

Jon Stephenson
CEO, Live365

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